A 360ο feedback survey for assessing the effectiveness of managers/team leaders.

• It helps managers determine and prioritize their development opportunities.
• It helps organizations plan more successful training and development initiatives.
• It helps organizations to productively focus on the alignment of priorities of senior leadership and frontline staff.
• It helps towards the development of more effective leadership and management, and improves employee morale and commitment to achieve better results.

Basic description

A 360ο feedback survey that offers managers/supervisors of all ranks the opportunity to gain self-knowledge of their leadership and management skills and to clearly identify their strengths and the areas they need to develop. Managers/supervisors assess themselves and compare the image they have of themselves to the image others (supervisor/team members, co-workers) have of them.

What it measures

Eight universal leadership and management skills broken down into 18 skill sets:

• Leadership
  • Instills trust
  • Provides direction
  • Delegates responsibility
• Adaptability
  • Adjusts to circumstances
  • Thinks creatively
• Relationships
  • Builds personal relationships
  • Facilitates team success
• Task Management
  • Works efficiently
  • Works competently
• Production
  • Takes action
  • Achieves results
• Development of Others
  • Cultivates individual talents
  • Motivates successfully
• Personal Development
  • Displays commitment
  • Seeks improvement
• Communication
  • Communicates effectively
  • Processes information
  • Listens to others

Benefits

• Improves the effectiveness of managers
• Develops better communication and cooperation
• Develops leadership
• Builds relationships of trust and commitment
• Improves the assignment of tasks and roles
• Improves the motivation and morale of managers and their teams
• Increases efficiency standards
• Minimizes conflicts

Reports

1. Individual Report: Detailed Feedback & Personal Development Plan
2. Organizational Management Report: Analysis of leadership team’s potential, alignment of objectives, analysis of development and training needs